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Export a client file

Produce a complete, indexed copy of everything you hold for a client.

3 min readUpdated July 24, 2026Requires Documents

Sometimes you need the whole file out. A client leaves, a lawyer asks, or you want an archive copy. Exports produce a complete indexed bundle rather than you selecting four hundred files by hand.

Where to find it

DocumentsExports

Start an export from a client's documents, or from a selection.

What you get

A ZIP that mirrors your folder structure, with a manifest.csv indexing every file.

The manifest is the part that matters. A ZIP of four hundred PDFs with original filenames is nearly useless to whoever receives it. An indexed one can be searched and reconciled.

Two ways it runs

A selection downloads directly. Pick the documents, export, done.

A whole client file is queued and built in the background as a set of ZIPs split by size, and you collect them from Documents → Exports when they're ready. Download links stay live for 7 days.

The split matters for a large client. A single enormous archive is the thing that fails at 94% on a hotel connection.

A full client export runs in the background, so you can start it and carry on working. You don't need to keep the tab open.

When to use it instead of sharing

  • Export — you want a complete copy, for archive or handover.
  • External share — you want somebody outside the firm to see specific documents, with an expiry and a revoke.

If the answer is "everything, permanently, to somebody entitled to it", that's an export. If it's "these four, for now", that's a share.

Notes and limits

  • Export links expire after 7 days. Re-run it if you miss the window.
  • An export captures documents. It isn't a backup of your whole LedgerOS account.
  • Exporting is permission-gated, separately for client files and firm files.
  • Exports are recorded, so there's a record of who produced a client file and when.
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