LedgerOS
Open LedgerOS
Knowledge HubClients & contacts

Clients & contacts

Client records, contacts, groups, custom fields, and importing your book.

The basics

Add a clientNew
Create a client record — individual or entity — and understand which fields matter later.
Find and filter clientsNew
Search, filter, and narrow the client list — including by your own custom fields.
The client recordNew
A tour of every tab on a client — what lives where and which ones you will actually use daily.

Working with clients

Invite a client to the portalNew
Give someone on the client side a login — and what to do when the invitation email cannot be sent.
Contacts and peopleNew
Add the people behind a client, assign roles, and rename those roles to match how your firm talks.
Client groupsNew
Tie related entities together so a family or a business group behaves as one relationship.
Custom fieldsNew
Track the things your firm cares about that LedgerOS does not ship a field for.
Relationships between clientsNew
Record who owns, controls, or receives a K-1 from whom — with ownership percentages and effective dates.
Notes on a clientNew
Where to put the context that has nowhere else to live — and who can read it.

Getting your data in

Import your clientsNew
Bring your whole book across from a spreadsheet or from QuickBooks Online, with duplicate handling.

Understanding your book

Client healthNew
What the health score measures, how friction events feed it, and what it is deliberately not for.
What your clients seeNew
The portal from the other side — what is visible, what never is, and how to check before you send.